Welcome to myTaskwala. This website/app is owned and operated by Taskmasters Services India Private Limited, having registered office at GH-83, Sector-56, Gurgaon, Haryana-122011. India.

PLEASE READ THE TERMS OF USE THOROUGHLY AND CAREFULLY. The terms and conditions set forth below ("Terms of Use") and the Privacy Policy (as defined below) constitute a legally-binding agreement between Taskmasters Services India Private Limited ("myTaskwala", "Company", "we" or "us"), and you. These Terms of Use contain provisions that define your limits, legal rights and obligations with respect to your use of the myTaskwala website and services.

This Terms of Use agreement was last updated: January 13th, 2015. This Terms of Use agreement is effective as of: December 22nd, 2014

Acceptance of Terms

By visiting our website/app and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information)

YOU SPECIFICALLY AGREE THAT BY USING THE WEBSITE/APP, YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEABLE CONTRACT.

All references to "you" or "your," as applicable, mean the person that accesses, uses, and/or participates in the Website/app in any manner. If you use the Website/app or open an Account (as defined below) on behalf of a business, you represent and warrant that you have the authority to bind that business and your acceptance of the Terms of Use will be deemed an acceptance by that business and "you" and "your" herein shall refer to that business.

We reserve the right to change, modify, or otherwise amend the Terms of Use, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purposes from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Privacy Policy

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here. (Below is the detailed policy hosted as a separate link)

Taskmasters Services India Private Limited ("MyTaskwala") values your privacy. This Privacy Policy governs the manner in which myTaskwala collects, uses, maintains and discloses information collected from users (each, a "User") of myTaskwala.com website/app ("Site","Application"). This privacy policy applies to the Site and all products and services offered by myTaskwala.

If you have any questions or comments about the Privacy Policy, please contact us at support@myTaskwala.com. This Policy is incorporated into and is subject to the MyTaskwala Terms of Use, which can be accessed at www.myTaskwala.com/terms. Your use of the Website/app and/or Services and any personal information you provide on the Website/app remains subject to the terms of the Policy and MyTaskwala's Terms of Use.

What information is collected from you through the Website?
Personal information:-We will collect personal identification information from Users only if they voluntarily submit such information to us. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal information:-We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Website and use our Services. Our Site may use "cookies" that helps us analyze web traffic or informs you about your use of a particular website and enhance User experience. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How the information collected is used, shared and disclosed?
We may collect and use Users personal information for the following purposes:-

  • To improve customer service - Information you provide helps us respond to your requests and support needs more efficiently.
  • To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site - We may use feedback you provide to improve our products and services.
  • To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature - To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

We may share/disclose the information that we collect about you, including your personal information, as follows /if:-

  • MyTaskwala reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, or to prevent unauthorized transactions or other illegal activities.
  • Disclosure that would potentially mitigate our liability in an actual or potential lawsuit
  • When reasonably necessary to enforce this Privacy Policy, our Terms of Use etc.
  • We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out messages, newsletters etc. We may share your information with these third parties for those limited purposes provided that you have given us your permission. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you.

How we protect your information?
We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. myTaskwala may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. myTaskwala is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

How you can seek to correct any inaccuracies in the information?
You can review, correct and delete your personal information by logging into the Website and navigating to your preferences page in "Edit Profile." You must promptly update your personal information if it changes or is inaccurate. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion.

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. MYTASKWALA MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. MYTASKWALA WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. MYTASKWALA ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.